Shipping

British Isles

We offer the following delivery services:

Royal Mail 1st Class Post Signed For

Offers next day delivery, Monday to Saturday, with a signature required on delivery.

Parcelforce

Offers 2-3 day delivery (except up to 5 days in the Outer Hebrides, Orkney, Shetland and most of Argyll) Monday to Friday, with a signature required on delivery.

Parcelforce Saturday

Same delivery time as Parcelforce but Monday to Saturday delivery, with a signature required on delivery.

Parcelforce Sunday

Same delivery time as Parcelforce but Monday to Sunday delivery, with a signature required on delivery.

MyHermes

Offers 3-5 day delivery, Monday to Saturday, with a signature required on delivery. Delivery times are up to 7 days for the Highlands, Hebrides and Shetland Isles.

Please select Isle of Man as the shipping country. Note that MyHermes delivery time is likely to be 5 - 7 days.

Please select Jersey or Guernsey as the shipping country. No VAT is charged on orders from the Channel Islands. Note that MyHermes does not deliver to the Channel Islands; also ParcelForce charges a different rate to the rest of the British Isles, and delivery is 3-4 working days.

This rate is solely for use when sending to BFPO addresses for British Forces overseas. To use this rate, you must supply a correct BFPO address. There is no signature on delivery. Note that some BFPO addresses may have additional restrictions on weight or size - please check with the BFPO to make sure you comply, and for more information on the service.

MyHermes delivers between 8am and 8pm Monday to Friday, and 8am to 5pm on Saturday. Delivery cannot be made to PO Boxes.

Some of you may share our concerns about companies avoiding their responsibilities to employees, and avoiding employer's National Insurance contributions, through making their staff self-employed but without letting them have the freedom of true self-employment. Parcelforce show a typical agreement for this "self-employment" here and this newspaper article shows the effects. Similarly, this is MyHermes' recruitment page, and another article on the reality of working for them.

This practice is rife in the delivery sector, but Royal Mail (not Parcelforce, where 25% of drivers are "owner-drivers") appear to use it less than other companies, so if (like us) this is a concern to you please use them for your shipments.

Elsewhere

VAT is charged on sales to EU member states, except where the order is from a business outside of the UK that supplies a valid VAT number when placing the order, in which case no VAT is charged. No VAT is charged on orders from outside of the EU.

Import duty and other taxes may be charged when the package is imported into countries outside of the EU - these are outside of our control, and payment of any duty, taxes and administrative charges is the responsibility of the customer.

Delivery to PO Boxes is not always possible. Please scroll down to the carrier you wish to use, and see if they support delivery to PO Boxes in your destination country.

Delivery times are typically 3 - 5 working days in Europe, 5 - 7 working days in the rest of the world.

We send packages using the Tracked and Signed service, or if not available the Signed service, or failing that the Tracked service, depending on the services available to the destination country. All services have the same cost.